Security at Elvoro
Enterprise-grade security is not an afterthought. Every layer of our platform — from infrastructure to application to human access — is built to protect the sensitive data our customers trust us with.
1. Our Security Philosophy
Security is not a feature we add on — it is the foundation every Elvoro Systems product is built on. Our platforms operate in some of the most regulated environments in the world: hospital networks, enterprise identity infrastructure, and cross-border travel operations. We hold ourselves to the same standards we ask of critical national infrastructure.
2. Data Encryption
All data stored within our platform infrastructure is encrypted at rest using AES-256. Data in transit between clients and our services is protected with TLS 1.3. Database-level encryption is applied to personally identifiable information and all regulated health data fields, independent of storage-layer encryption.
3. Access Control
We enforce role-based access control (RBAC) across all internal systems and customer-facing platforms. Production access requires multi-factor authentication (MFA). Privileged access to infrastructure is further protected by hardware security keys, time-limited credentials, and mandatory session logging. Access rights are reviewed quarterly and revoked immediately upon offboarding.
4. Infrastructure Security
Our infrastructure is hosted on ISO 27001-aligned data centres with SOC 2 Type II certified cloud providers. We operate a multi-region architecture with network segmentation, private VPCs, and no direct public internet exposure of data-tier services. Intrusion detection and web application firewall (WAF) rules are active at all ingress points.
5. Compliance and Certifications
Elvoro Systems platforms are designed to meet the requirements of HIPAA (US health data), GDPR (EU personal data), and India's Digital Personal Data Protection Act (DPDPA). Each platform is architected with compliance-aligned access controls and NIST SP 800-63B identity assurance principles. Compliance documentation is available to enterprise customers under NDA upon request.
6. Penetration Testing and Vulnerability Management
We conduct annual third-party penetration tests on all production systems. Internal vulnerability scanning runs continuously across our entire infrastructure footprint. Critical and high-severity findings are resolved within 72 hours of confirmation. Medium-severity findings are resolved within 30 days. Results are available in summary form to customers on our enterprise tier.
7. Secure Development Lifecycle
Security reviews are mandatory at the design, development, and deployment stages of every product release. Our engineering teams follow OWASP Top 10 mitigations as baseline requirements. Static analysis and dependency vulnerability scanning are integrated into all CI/CD pipelines. No code reaches production without a security sign-off for changes touching authentication, authorisation, or data handling.
8. Incident Response
Elvoro Systems maintains a documented incident response plan that is tested annually via tabletop exercises. In the event of a confirmed breach affecting customer data, we will notify affected enterprise customers within 72 hours of confirmation, in compliance with GDPR and applicable regional requirements. Our security team is reachable 24/7 for active incidents.
9. Business Continuity
We maintain automated, encrypted backups with point-in-time recovery capabilities. Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are tested quarterly. Our platform targets 99.97% uptime with active-active failover across availability zones. Planned maintenance windows are communicated at least 48 hours in advance via our status page.
10. Responsible Disclosure
If you believe you have found a security vulnerability in any Elvoro Systems product or website, we encourage responsible disclosure. Please report findings to info@elvoro-systems.com with a description of the issue, reproduction steps, and your contact details. We commit to acknowledging receipt within 2 business days and to keeping you informed of our remediation progress. We do not pursue legal action against researchers acting in good faith.
Need our security documentation?
Enterprise customers can request our full security pack — penetration test summaries, compliance attestations, and architecture diagrams — under NDA.